Terms and Conditions
Welcome to La Vie Herbs! By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. General
1.1 La Vie Herbs is an online store offering related products for you to grow your own microgreens. Our products are available for purchase within South Africa.
1.2 Modification of Terms – We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective once posted on the website. Your continued use of the site constitutes acceptance of the modified terms.
2. Product Information
2.1 Product Availability – Products are subject to availability, and we reserve the right to limit the quantity of products we supply or to discontinue any product at any time.
2.2 Product Descriptions – We strive to display product information accurately. However, we do not guarantee the exact color, size, or appearance due to factors such as screen settings and natural variations in our microgreens.
3. Ordering and Payment
3.1 Order Acceptance -Once you place an order, you will receive a confirmation email. This email does not signify acceptance of your order but simply acknowledges that we have received it. We reserve the right to refuse or cancel orders at our discretion.
3.2 Payment – Payments can be made through Yoco. All payments are processed securely, and we do not store any payment information.
3.3 Pricing – Prices are listed in ZAR. Prices are subject to change without prior notice, but any price changes will not affect orders that have already been confirmed.
4. Shipping and Delivery
4.1 Shipping Policy – We currently ship within RSA. Shipping fees, delivery timelines, and carrier options are provided at checkout.
4.2 Delivery Times -Estimated delivery times are provided during checkout. Please note that these are estimates only, and we cannot guarantee delivery times.
4.3 Order Tracking – You will receive a tracking number once your order is shipped, which can be used to check the status of your delivery.
5. Returns, Refunds, and Cancellations.
5.1 Cancellations – Orders may not be canceled after payment.
5.2 Refunds – Refunds are only issued for defective or damaged products if photos are received. If eligible, we will process your refund within 20 business days of receiving your claim.
6. Intellectual Property
All content on our website, including text, images, and graphics, is the property of La Vie Herbs (Pty) Ltd or its content suppliers and is protected by copyright, trademark, and other laws.
7. Disclaimer and Limitation of Liability
7.1 Disclaimer – Our products are provided on an “as is” basis. While we strive to ensure high-quality standards, we do not guarantee the suitability or quality of our products for any particular purpose.
7.2 Limitation of Liability – La Vie Herbs (Pty) Ltd is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website.
8. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: admin@lavieherbs.co.za